Digital Download FAQ
Digital Download FAQ
Where does my manual appear after purchase?
As soon as your payment is confirmed, you will receive an order confirmation email containing a download link. Click the link to access and save your PDF manual. You can also find your downloads by visiting your order confirmation page directly.
How do I save or print my manual?
Open the PDF in any PDF viewer (such as Adobe Acrobat Reader, Preview on Mac, or your browser's built-in viewer). To save, use File > Save As and choose a location on your device. To print, use File > Print and select your printer. We recommend saving a copy to your device or cloud storage so you always have it to hand in the workshop.
Is printing restricted on the PDF?
Our manuals are supplied as standard PDFs and are not print-restricted. You should be able to print pages freely using any PDF viewer. If you encounter a printing error, check that your PDF viewer is up to date and try opening the file in an alternative viewer such as Adobe Acrobat Reader.
How do I retrieve my download later?
Your download link is included in your original order confirmation email — search your inbox for an email from us with your order number. Links remain accessible for a set period after purchase. If your link has expired or you cannot locate your email, please contact us with your order number and we will resend access promptly.
What should I send if I cannot access my download?
If you are having trouble accessing your manual, please contact us and include the following:
- Your order number
- The email address used at checkout
- A brief description of the issue (for example: link not working, file not opening, or email not received)
We will investigate and restore your access as quickly as possible.
